Cancellation and Refund Policy

By submitting payment, the participant agrees to the following cancellation terms:

1. Cancellations requested in writing at least forty-eight (48) hours before the scheduled training start time are eligible for a full refund, less any non-refundable processing fees.
2. Cancellations received within twenty-four (24) to forty-eight (48) hours before the scheduled training are eligible for a fifty percent (50%) refund.
3. Cancellations received less than twenty-four (24) hours before the scheduled training, as well as no-shows, are non-refundable.
4. Registrations may be transferred to another participant with written notice provided before the training begins.
5. The training provider reserves the right to cancel or reschedule a course due to insufficient enrollment, instructor illness, emergency, or circumstances beyond reasonable control. In such cases, participants will receive either a full refund or credit toward a future session.
6. Refund requests must be submitted in writing by email to: [your email address].
7. Acceptance of these terms constitutes a binding agreement governed by the laws of the State of Illinois.
8. Because seating is limited and preparation occurs in advance of each session, the parties agree that the cancellation terms above are reasonable and not a penalty.