Serving Western Washington and Chicagoland
Fast, Expert & Reliable IT Support
We keep your computers, networks, and systems running at peak performance — so you can focus on your business, not your IT problems.
Your Local Technology Partner in Western Washington and Chicagoland
IT Support LLC is a full-service managed IT company for computer networking. We provide support for small to medium-sized businesses — maximizing the technological investment for peak performance. Our goal: keep your business moving, efficiently, 24/7.
Proactive, not reactive
We monitor and maintain your systems around the clock before problems happen, not after.
Dedicated to small business
We specialize in helping small business owners eliminate computer complications across Western Washington.
Certified & trustworthy
Microsoft Certified, Google Trusted, qualified personnel with expertise across all major platforms.
Services we cover
Complete IT Services for Your Business
From day-to-day workstation support to full network management — every layer of your IT covered under one predictable monthly plan.
Managed IT Services
Keep your computers running clean, fast & protected without a full-time IT staff. Proactive monitoring and support at a flat monthly rate.
Security & Network Support
We proactively manage security and networks to protect your business, prevent downtime, and maintain high-performing, secure systems.
Backup & Disaster Recovery
Automated backups with secure cloud storage and rapid recovery ensure that crashes or ransomware never cost you your critical business data.
Microsoft Office 365 Support
We handle setup, security, and ongoing support so your team can work faster, smarter, and securely–backed by expert help when you need it.
Endpoint & Virus Protection
Multi‑layered security designed to stop threats before they reach your business, including antivirus, anti‑spyware, anti‑spam, firewall management, and endpoint protection
Workstation & User Support
From new employee setup to software installs and day-to-day troubleshooting — we’re just a call away whenever your team needs help.
VoIP Phone Services
Phone service that works from anywhere. Make and receive calls on your desk phone, computer, or mobile device–no complex setup.
24/7 Helpdesk
Real people answer your calls. Our helpdesk is staffed 24/7, so you’re never left waiting when something goes wrong—all handled by local support professionals.
Built on Trust. Driven by Results.
We set clear expectations — because trust is built through consistent results, not promises.
Reliable IT Support,
Every Single Day.
From the moment you become a client, we take full ownership of your technology so you never have to worry about IT again.
30-minute response time
We respond to every support request within 30 minutes, guaranteed — no waiting on hold.
Fast repairs
Our technicians work quickly and efficiently to minimize downtime and keep your business running.
Clear communication
You’ll always know what we’re doing and why — plain English, no tech jargon, ever.
100% satisfaction guarantee
We aren’t satisfied until your technology is fully working. Period.
No disputes
We resolve issues without argument — your satisfaction is always our first priority.
On time & on budget
Projects delivered on schedule within agreed budgets — no surprise invoices.
Billing accuracy
Transparent billing with no hidden fees. One flat monthly rate covers everything.
Microsoft Certified team
Our team holds certifications across Microsoft, networking, and cybersecurity platforms.
Hiring an Employee vs. IT Support LLC
See why hundreds of small businesses choose managed IT services over a full-time hire.
We handle all hiring and team management internally
Your full responsibility and cost
Included — one flat monthly rate, no extras
You pay salary, taxes, benefits & insurance
Our full team is always available — no gaps
Additional cost to cover — or you go without
We are fully accountable for our work
You must find mistakes and manage the fallout
Service never stops — your team stays the same
You scramble to recruit and re-onboard
Plans scale up or down — no hiring required
New hires, new contracts, new overhead
Full team across networking, security, cloud & more
Limited to one person’s knowledge & skill set
What Our Clients Say
Trusted by businesses across Western Washington and Chicagoland since 2012.
IT Support LLC’s staff is professional and personable. They respond quickly to our AK, OR and WA office IT needs and go the extra mile to ensure our equipment and systems function well.
We rely tremendously on our computer systems and the techs at IT Support LLC are easy to talk to and knowledgeable. They’ve been here for us when we need them.
Our branch’s network equipment was upgraded over the weekend with zero disruption—by Monday, we were working on the latest secure technology.
Mark continues to do an excellent job In his IT consultant role and IT Services LLC has proven to be vital to our FPH Restaurants and our Administrative Office Hub.
I have worked with IT Support LLC on several projects over the years. As an Admin in LA, they have helped me tremendously in Seattle and Chicago. They always have my back when I need professional remote IT work.
IT Support LLC has supported our Hotels for over 11 years. Their response to our 24/7 needs has been professional and always on time.
Got Questions?
Everything you need to know about working with IT Support LLC.
We provide proactive IT services by monitoring your network, servers, and workstations continuously. When something needs attention, we handle it before it becomes a problem. You get a dedicated local IT support team for a flat monthly fee — no hourly charges.
We support all major platforms including Microsoft 365, Google Workspace, Windows, macOS, and Linux. Hardware support covers desktops, laptops, servers, networking equipment, and peripherals from all major manufacturers.
No. We can step in at any point and take over management of your existing systems. We’ll perform a free assessment and transition smoothly so your team experiences minimal disruption.
We typically work with businesses that have between 2 and 150 employees and 1–4 physical locations. If you’re outside this range, reach out anyway — we’re flexible and happy to discuss your specific needs.
We guarantee a 30-minute response time for all managed service clients. Critical outages are escalated immediately and receive attention from our senior technicians right away.
Pricing is based on your specific needs — number of users, devices, and services required. We offer a flat monthly rate with no hidden fees. Book a free consultation and we’ll give you a custom quote.
Yes. We can serve as your virtual CIO, providing strategic technology planning, vendor management, budgeting guidance, and IT leadership — without the cost of a full-time executive hire.
No lock-in contracts. We earn your business every month through the quality of our service. Many clients have been with us for 10+ years — because they want to stay, not because they have to.
Ready to stop worrying about your IT?
Book your free consultation today and discover how IT Support LLC can bring peace of mind to your business technology.
Or call us directly: 312-957-7890